Faq - Homework Helpline


Frequently Asked Questions

What is ABChomework.com?

ABChomework.com is a custom writing service that offers a professional help for students who require support with their academic assignments. Our service takes the top position on the market of custom writing companies because we hire exceptionally professional assignment writers to assist students. Our clients call us the most trustful service that takes pressure off and provides fair prices.

Does service provide confidentiality policy?

Yes. Though, before we start working on your paper, we require some personal details from you: each customer is asked to provide his or her name, email address, and a phone number. We ask for such information stay in touch with you, we keep it in our secure database.

Is payment system safe?

We have a good reputation among many custom writing services that offer help with study papers on the internet. We ensure safety during the transactions that customers do on our website. We use only trusted payment methods, such as PayPal or VISA and MasterCard.

How do you set prices?

Before setting prices for different types of academic assignments, we monitor the rates of the custom writing market. We want to offer our clients affordable prices and make them feel convenient ordering papers from our service. Purchasing papers from ABChomework.com is a great deal.

You will get an amazing paper written by an expert writer. All custom papers are written from scratch, so they are 100% non-plagiarized. We impress our clients with high-quality work plus offer free services, such as title page, bibliography, revisions, etc. Apart from providing an affordable pricing system, we offer a responsive customer support.

Do you have a money-back guarantee feature?

We provide a free revision if case the customer wants the writer to increase the quality of the paper. However, we also offer a refund. Please, visit a page with a money-back guarantee description to find out in what cases you can rely on a refund.

Where are the writers from?

We cooperate with the authors from all over the world. The majority of the writers we employ are native speakers. However, we also hire writers from non-English speaking countries who are fluent in writing academic assignments for different degree levels.

How do you choose the writer?

We suggest the writer according to your task requirements. We also take into consideration the following criteria: writer’s category and reputation, his or her background, and experience, the availability to complete the client’s task on time.

Can I select the writer?

You can also choose the writer yourself if you have already bought a paper from our service before. Choose the option “previous writer” and type the ID of the writer when placing an order online. You also can ask for help by contacting our customer support that works 24/7.

How can I contact the writer?

All communication with writers is conducted via our support service. All you need to do is to describe the problem, or write additional instructions – we will render them to writers. We also send notifications to our clients about their orders.

How can I know whether my paper is free of plagiarism?

We guarantee that all custom papers are 100% unique. By providing free of plagiarism papers we gained a reliable reputation. We use the advanced anti-plagiarism software that helps the writers to provide original academic assignments.

Do you have an essay database?

No, every order is a unique task for our authors. We write papers from scratch. The service doesn’t buy or resell papers.

What format do you use when composing papers?

We use a traditional academic format: 1 inch margins on all sides, 275 words per page, 12 point, Times New Roman or Arial font, double-spaced. If you have different paper format requirements, make sure you tell the writer about it before you make a payment. When making an order, type all your instructions to get a precise paper.

How long does it take to write a paper?

Set the deadline and get a done paper when you need it. Once we receive your order and payment, one of the writers starts working on your paper. ABChomework.com guarantees to deliver custom papers on time. For example, if you upload an order at 8 P.M. on Monday and select the 1 day delivery option, you will receive your done task by 8 P.M. on Tuesday.

Please, upload the order with the precise requirements. If you forget to add some documents, the writer will have to add them later. So, you may be late with delivering a paper to your university professor. Be organized and we will help you to receive a well-done paper on time.

How to fill the form on the site?

Find “make an order” form at our website. Type your academic level, the type of paper you need, the subject and topic, types of sources, the number of pages (do not count title and the bibliography pages because we provide them without extra charge), and the delivery date.

Do not skip the field “comments”. Leave the requirements, such as course title, the preferred writing style, and any other assignment details. The more information you provide the better paper you will get from the writer.

How can I send additional materials to the writer?

Use your personal page at our website. You can add the case study, articles, and pictures that should help the writer to compose the exact paper you want to receive. You can upload as many materials as you want or send all documents to our email address.

What should I do if I can’t log into my account?

If you have already created your account on our website, you should remember the login and password. These details protect all information you upload to your personal page. If you don’t remember your password, click the button “Forgot password?” and a random password will be sent to your email address shortly.

Does service provide confidentiality policy?

Once your order is completed, we will send you notifications. You can download your done paper from the letter we send by email or from your personal page at our website.

What should I do if I don’t receive my paper on time?

Yes. Though, before we start working on your paper, we require some personal details from you: each customer is asked to provide his or her name, email address, and a phone number. We ask for such information stay in touch with you, we keep it in our secure database.

What should I do if I am not satisfied with my paper?

Read your paper once you received it. If you found mistakes or want the writer to make some changes, contact our customer support managers and express your complaints. Provide comments and directions that will help the writer to improve the paper.

Read Revision policy information to find out in what cases your paper can be edited for free. Rely on our customer support at any time of the day and night and get a professional consultation about any issue.

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